We provide highly trained customer support teams to give your players the personal touch and optimal experience.
Multilingual staff covering all support channels.
24 hour availability for any timezone.
Tracking of response times and KPIs to ensure best. performance
With a range of marketing tools and teams we support our partners across all both acquisition and retention channels.
Every brand is unique and our design teams are able to provide custom designs and unique features to enable your brand to stand out.
Affiliates: Through our partnerships, we can provide the tools you need to onboard affiliates and manage them end-to-end, from onboarding to commission payments, tracking their performance along the way.
CRM: Automate and segment your customer relationship management with our CRM tools covering emails and SMS.
Bonus Engine: Create and track your own bonus campaigns with features for segmentation, product, user levels, game contribution factors, etc.
Through our built-in business intelligence data loads and transforms, we enable our partners a variety of metrics (both real time and historical) readily available to make sense of all data stored and drive business decisions.
Real-time Dashboards with all your custom KPIs
Historical analysis with drill-down features on user and products to determine what is working and what is not.
Gathering of multiple sources of data into a comprehensible view to speed up the decision making process across all areas of the business.
With 24×7 engineers monitoring our environments, our infrastructure offers high scalability and up time.
Central monitoring across all your modules and services with notification and real time detection of poor performing components
CDN with nodes across the globe enabling geo caching of content, improving load performances and usability
Enterprise DDoS protection covering rate limiting covering bots, scrapers, and DDoS attacks.
Database tuning and monitoring for performance issues and query deviations
Regular penetration tests and benchmarks
Seasoned NOC engineers watching over our environments at all times to ensure our customers the best experience and peace of mind to our partners